Stripe - Customer Portal

Stripe - Customer Portal
 
The Stripe Customer Portal is an added benefit of Stripe.  It allows your customers to:
 
  • Update Payment Methods used on your website
  • View their Billing History and previous purchases on your website
  • Update their Billing Information to keep credit card details up to date
 
MarketGrabber sites are automatically integrated with the Stripe Customer portal.
 
How Your Customers Access the Stripe Customer Portal
 
Your website customers can easily access the Customer Portal directly from the My Account page on your website by pressing the Manage Payments button:
 
MarketGrabber' 
DIRECTORY EDITION 
My Account - Overview 
e barry test 
Directory 
Manage My Account 
Directory 
Buy Subscription 
Listings 
Favorites 
Classifieds 
Employment 
Events 
Horse 
Real Estate 
Vehicle 
Add Listing 
Subscriptions 
Saved Searches 
update profile 
Order History 
Manage Payments
 
Pressing the Manage Payments button will open the Stripe Customer Portal.
 
Customer Portal Sample
 
This is an example of what the customer portal looks like.  Your logo and colors appear (see Stripe - Branding support article).  The customer can view that status of any recurring billing charges that are active.
 
MarketGrabber' 
TUt 
Update credit card and 
view subscriptions and 
invoices. 
Return to ChannelH.com 
Billing 
CURRENT PLANS 
1 year Subscription - Paid Monthly - DI*S 
$19.95 per month 
Your plan renews on November 1, 2020 using Visa 4242. 
One-year Multiple Listing Plan NOT RECURRING - DI'S 
$179.10 per month 
Your plan renews on October 20, 2020 using Visa •••• 4242. 
One-year Multiple Listing Plan NOT RECURRING - DI*S 
$199.00 per month 
Your plan renews on October 19, 2020 using Visa •••• 4242. 
One-year Multiple Listing Plan NOT RECURRING - DI'S 
$199.00 per month 
Your plan renews on October 19. 2020 using Visa •••• 4242.
 
Your customer can also see what credit cards they have on file and update credit cards without your intervention (helps you get paid).  You customer can also update their billing information and view their billing history (customers can answer their own questions).
 
Tst 
Update credit card and 
view subscriptions and 
invoices. 
Return to ChannelH.com 
P riv«y 
MarketGrabber@ 
4242 
4242 
v View more 
BILLING INFORMATION 
Email 
Billing address 
Phone number 
Expires 01/2022 
Expires 12/2022 
Expires 12/2022 
+ Add payment method 
ebarrytest@alphaplex.net 
6575 Denim Drive 
Colorado springs, CO 80918 US 
719.677.7777 
Update information 
BILLING HISTORY 
Oct 1, 2020 
sep 20, 2020 
sep 19, 2020 
v View more 
$19.95 
$179.10 
$199.00 
1 year Subscription - Paid Monthly - DI*S 
One-year Multiple Listing plan NOT RECURRING 
One-year Multiple Listing Plan NOT RECURRING
 
Stripe Settings for Customer Portal
 
You can control the behavior of the Stripe Customer Portal using Stripe settings.  Login to Stripe and go to Settings and then click on Customer Portal:
¯ Channel*.com v 
Home 
Activate your account 
Paym ents 
Ba lances 
Connected accounts 
Prcn±ucts 
Reports 
Developers 
Viewing test data 
Settings 
Product settings 
Manage Stripe products for your Dashboard. 
payments 
Accept payments 
Checkout settings 
Payment met h 
Radar 
Monitor fraud with machine learning. 
Settings 
Billing 
Create and manage subscriptions and invoices. 
Subscriptions and emails 
Invoice template 
ustomer portal 
Sigma Custom reports 
Get instant insights with SQL reporting. 
Settings
 
Appearance and Business Name
 
This section covers logo, colors and business name that appear.
Settings > Customer portal 
Configure your customer portal 
Let your customers manage their subscriptions and payment methods using a Stripe-hosted portal. Learn more 
Branding 
Customize the appearance of your customer portal. 
Appearance 
Business name 
GO to Branding settings to upload your icon or and Customize 
GO to Account information to review your public business name.
 
Functionality
This section gives you control over what you want your customers to be able to do in the Stripe Customer Portal.
Machine generated alternative text:
Functionality 
Enable your customers to view their billing history, update payment methods, and manage subscriptions. 
Billing history 
Billing information 
Payment methods 
Cancel subscriptions 
Update subscriptions 
C) Allow customers to view their billing history 
Show customers an interactive list of their open and paid invoices. 
C) Allow customer to update the following billing information 
C) Email address 
C) Billing address 
o 
Shipping address 
C) Phone number 
C) Allow customers to update their payment methods O 
o 
o 
o 
Allow customers to cancel subscriptions 
Allow customers to switch to a different pricing plan 
Allow customers to update subscription quantities O
Notes:
 We recommend you do NOT enable cancel subscriptions function.
Do NOT enable Update Subscriptions.
 
Business Information
This section allows you to update text and links to your terms of service and privacy policy on your website.
 
For detailed instructions and online help use Stripe's support site which you can access from the top right of the Stripe Dashboard:
Feedback? 
Documentation 
Support Site 
Keyboard 。 「 心